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Web server migration
Web server migration

How can I change the server platform for my web hosting?

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Written by Beat Boegle
Updated over a week ago

For this we offer a free migration.

The procedure is as follows:

1. If you want such migration, please confirm us via authenticated message.

Procedure to send an authenticated message:

a) Log in to System Configurator using your customer number and your customer password.

b) Select Customer Account

c) Select Authenticated message

d) Let us know if you want the web data migrated or if you want a blank new web hosting.

Detailed online help is available.

2. We will create a web hosting on our other server platform in parallel with your existing web hosting.

3. You can upload your web data via FTP to the new server using Realtime Host. If you want us to transfer the existing web data for you, please note this in the authenticated message.

4. You can test the website on the new server via Realtime Host.

5. If everything is ok, we will change the DNS zone for your web hosting so that the DNS record entries point to the new server.

6. The existing web hosting will be deactivated.

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